Privacy Policy

Last Updated: March 12, 2025

1. INTRODUCTION

This Privacy Policy describes how Norveon doo ("Norveon," "we," "us," or "our") collects, uses, stores, and protects your personal information when you visit our website (norveon.com), use our services, or interact with us in any way. We are committed to protecting your privacy and handling your data with transparency and integrity.

This policy applies to all information collected through our website, related services, sales, marketing, and client communications.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect the following types of personal information:

Identity Information: First name, last name
Contact Information: Email address, phone number, company name
Business Information: Project details, budget range, project timeline, and other information you provide when describing your project
Technical Information: IP address, browser type and version, operating system, device information, and other technology identifiers on the devices you use to access our website
Usage Information: Information about how you use our website, products, and services

2.2 Non-Personal Information

We may also collect non-personal information that does not directly identify you, such as:

Browser and device information
Website usage data
Aggregated user statistics

3. HOW WE COLLECT INFORMATION

3.1 Direct Interactions

You may provide us with your personal information when you:

Fill out the contact form on our website
Subscribe to our newsletters or blog updates
Request information about our services
Participate in surveys or feedback forms
Correspond with us by email, phone, or other means

3.2 Automated Technologies

As you navigate through our website, we may automatically collect technical information about your equipment, browsing actions, and patterns using:

Cookies
Web beacons
Server logs
Analytics tools

3.3 Third Parties

We may receive information about you from third parties, including:

Business partners
Service providers
Analytics providers
Social media platforms (if you interact with us through those channels)

4. HOW WE USE YOUR INFORMATION

4.1 Business Operations

To provide, operate, and maintain our website and services
To process and deliver your requests or services
To manage our relationship with you
To communicate with you about projects, services, or other information you've requested
To provide customer support

4.2 Improvements and Personalization

To improve our website, products, and services
To personalize your experience
To measure and understand the effectiveness of our services
To develop new products, services, and features

4.3 Marketing and Communication

To send you relevant marketing communications (if you've opted in)
To inform you about new services or products that may interest you
To conduct market research and analysis

4.4 Legal and Security

To protect our website, services, and users
To detect, prevent, and address technical issues, fraud, or other illegal activities
To comply with legal obligations
To enforce our terms and conditions

5. HOW WE SHARE YOUR INFORMATION

5.1 Service Providers

Third-party vendors, contractors, or service providers who perform services on our behalf, such as:

Hosting and infrastructure providers
Analytics providers
Email service providers
Customer support tools
Payment processors (if applicable)

5.2 Business Partners

With your consent, we may share your information with business partners to offer you certain products, services, or promotions.

5.3 Legal Requirements

We may disclose your information:

To comply with a legal obligation
To protect and defend our rights or property
To prevent or investigate possible wrongdoing
To protect the personal safety of our users or the public

5.4 Business Transfers

If Norveon is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

6. DATA STORAGE AND SECURITY

6.1 Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

6.2 Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information, including:

Encryption of sensitive information
Secure storage systems
Regular security assessments
Limited access to personal information

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. USER RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

7.1 European Economic Area (EEA) Residents

If you are in the EEA, you have rights under the General Data Protection Regulation (GDPR), including:

Right to Access: The right to request copies of your personal information
Right to Rectification: The right to request correction of information you believe is inaccurate
Right to Erasure: The right to request deletion of your personal information
Right to Restrict Processing: The right to request restriction of processing of your information
Right to Data Portability: The right to request transfer of your information to another organization
Right to Object: The right to object to our processing of your personal information

7.2 California Residents

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal information we collect and how it is used
The right to request deletion of your personal information
The right to opt-out of the sale of your personal information (note that we do not sell personal information)

7.3 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in Section 11. We may need to verify your identity before responding to your request.

8. COOKIES AND TRACKING TECHNOLOGIES

8.1 What Are Cookies

Cookies are small data files that are placed on your device when you visit our website. We use cookies and similar technologies to:

Enable certain functions of the website
Provide analytics
Store your preferences
Enable advertisements

8.2 Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly
Preference Cookies: Allow the website to remember choices you make
Analytics Cookies: Help us understand how visitors interact with our website
Marketing Cookies: Used to track visitors across websites to display relevant advertisements

8.3 Your Cookie Choices

Most web browsers allow you to control cookies through their settings. However, if you limit the ability of websites to set cookies, you may impact your overall user experience.

9. THIRD-PARTY LINKS

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

10. CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website with the updated revision date. We encourage you to review this Privacy Policy periodically.

11. DISCLAIMER ON COMMUNICATION

As stated on our website, Norveon communicates with clients, partners, and potential candidates exclusively through official Norveon email addresses. We do not use any other email addresses for communication. This policy also applies to all communications via external services such as GitHub or social media platforms. If you receive any communication claiming to be from Norveon that does not originate from an official Norveon email address, please report it immediately.