Terms and Conditions

1. INTRODUCTION

Welcome to Norveon doo ("Norveon," "we," "us," or "our"), a company operating in Serbia that builds exceptional products, offers expert outsourcing, and invests in strategic ventures with startups and established companies. These Terms and Conditions ("Terms") govern your access to and use of our website (norveon.com), services, applications, and other products (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Services.

2. DEFINITIONS

Throughout these Terms, the following definitions apply:

• "Client" refers to any individual or entity that engages Norveon for services.
• "Content" refers to all information, data, text, software, images, graphics, videos, or other materials that are posted, generated, provided, or otherwise made available through the Services.
• "User" refers to any individual who accesses or uses the Services.
• "Website" refers to norveon.com and all associated pages and content.

3. SERVICES

Norveon provides various services including but not limited to:

• AI Development
• Product Development
• Web Development
• Mobile Development
• UI/UX Design

At Norveon, we build exceptional products first, offer expert outsourcing second, and eagerly invest in strategic ventures with startups and established companies alike.

3.1 Service Agreements

All specific services, deliverables, timelines, and fees will be defined in separate service agreements or statements of work between Norveon and the Client. These Terms supplement any such agreements.

3.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our Services at any time. We will provide reasonable notice of substantial changes when possible.

4. USER RESPONSIBILITIES

4.1 Account Registration

Some aspects of our Services may require you to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4.2 Account Security

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4.3 Acceptable Use

When using our Services, you agree not to:

• Violate any applicable laws or regulations
• Infringe the intellectual property rights of others
• Transmit any material that is defamatory, offensive, or otherwise objectionable
• Interfere with or disrupt the integrity or performance of the Services
• Attempt to gain unauthorized access to the Services or related systems
• Use the Services for any illegal or unauthorized purpose
• Engage in any activity that could damage, disable, or impair the Services

5. INTELLECTUAL PROPERTY

5.1 Norveon Intellectual Property

The Services and their original content, features, and functionality are owned by Norveon and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, create derivative works, publicly display, publicly perform, republish, or transmit any material from our Services without prior written consent.

5.2 Client Materials

Clients retain all rights to materials they provide to Norveon for the purpose of receiving services ("Client Materials"). By providing Client Materials, Clients grant Norveon a limited license to use, reproduce, and modify such materials solely for the purpose of providing the agreed-upon services.

5.3 Project Deliverables

Unless otherwise specified in a service agreement, upon full payment for services, Clients receive a non-exclusive, perpetual license to use the deliverables provided by Norveon for their intended purpose. The specific ownership and license terms for deliverables will be detailed in the applicable service agreement.

6. PAYMENT TERMS

6.1 Fees and Invoicing

Fees for our Services will be outlined in the applicable service agreement, which may be developed after initial consultation through our "Let's talk" or "Get Started" process on our website. Unless otherwise specified, all fees are quoted in Euro (EUR) and do not include applicable taxes. We offer flexible options based on project type, budget range, and timeline as indicated in our project inquiry form.

6.2 Payment Schedule

Payment schedules will be defined in the service agreement. Typically, we require an initial deposit before commencing work, with subsequent payments tied to project milestones or regular intervals.

6.3 Late Payments

Payments not received by the due date may incur late fees. We reserve the right to suspend services until outstanding payments are resolved.

7. CONFIDENTIALITY

Each party may disclose confidential information to the other party during the course of their business relationship. Both parties agree to:

• Maintain the confidentiality of such information
• Use confidential information only for the purpose of performing obligations under these Terms or the applicable service agreement
• Protect confidential information using reasonable care
• Return or destroy confidential information upon request or termination of the relationship

7.1 Exclusions

Confidential information does not include information that:

• Was in the public domain at the time of disclosure
• Becomes public through no fault of the receiving party
• Was known to the receiving party prior to disclosure
• Is independently developed by the receiving party
• Is disclosed under operation of law

8. WARRANTIES AND DISCLAIMERS

8.1 Services Warranty

Norveon warrants that it will perform the Services in a professional and workmanlike manner consistent with industry standards. We will make reasonable efforts to ensure that our deliverables meet the specifications agreed upon in the service agreement.

8.2 Website Disclaimer

Our Website and its contents are provided "as is" and "as available" without warranty of any kind, either express or implied. We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

9. TERM AND TERMINATION

9.1 Term

These Terms remain in effect until terminated by either you or Norveon.

9.2 Termination by User

You may terminate these Terms by discontinuing your use of our Services and notifying us of your intention to terminate.

9.3 Termination by Norveon

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

9.4 Effect of Termination

Upon termination, your right to use the Services will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

9.5 Service Agreement Termination

Termination of specific services will be governed by the applicable service agreement.

10. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Norveon, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.

11. GOVERNING LAW AND DISPUTE RESOLUTION

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Serbia, without regard to its conflict of law provisions.

11.2 Dispute Resolution

Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation, both parties agree to resolve the dispute through arbitration in accordance with the rules of the Serbian Chamber of Commerce before resorting to litigation.

12. CHANGES TO TERMS

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new terms, you are no longer authorized to use the Services.

13. MISCELLANEOUS

13.1 Entire Agreement

These Terms, together with any applicable service agreements and our Privacy Policy and Cookie Policy (available on our website), constitute the entire agreement between you and Norveon regarding our Services and supersede all prior agreements and understandings.

13.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced.

13.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13.4 Assignment

You may not assign or transfer these Terms without the prior written consent of Norveon. Norveon may assign its rights and obligations under these Terms without restriction.